This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
Position Purpose:
Appliance Sales Associates provide the highest level of customer service support to our customers. Appliance Sales Associates are assigned to Department 70 (Appliances) to assist customers, assess customer needs and guide customer decisions to build customer relationships and drive profitable sales.
Position Responsibilities:
We're looking for the type of associates who can tap into their inner orange by:
Actively seeking Customers on the racetrack within the Appliance and Custom Kitchen Show Rooms
Asking open-ended questions and expressing interest in projects in order to best serve the Customer
Determining Customers level of expertise and needs Answering questions and escorting Customers to merchandise in other sales areas that fit their needs
Assisting Customers in other sales areas when appropriate
Providing customer service over the telephone
Assisting Customers with special orders and install sales
Communicating with the Inventory Associates (IAs) regarding ordering issues
Communicating with the Freight/Fulfillment Team regarding pack-out/pack-down
Attending all scheduled product knowledge and training seminars
Essential Skills
- Oral communication
- Working with others
- Continuous learning
Specific Skills
- Work with minimal supervision
- Customer service oriented
- Provide cost estimates on materials
- Suggestive selling
Work Setting
- Hardware store
Product Experience/Knowledge
- Appliances