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Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Take orders and relay to kitchen and bar staff
Recommend wines that complement patrons' meals
Serve food and beverages
Prepare and serve specialty foods at patrons' tables
Present bill to patrons and accept payment
Order and maintain inventory of wines and wine glassware
Food and Beverage Serving Skills
- Advise on menu selections
- Serve food and beverages, general plate service
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
Essential Skills
- Document use
- Oral communication
- Working with others
- Problem solving
- Job task planning and organizing
- Computer use
- Significant use of memory
Transportation/Travel Information
- Public transportation is available
Credentials (certificates, licences, memberships, courses, etc.)
- Workplace Hazardous Materials Information System (WHMIS) Certificate
Additional Skills
- Address customers' complaints or concerns
- Set tables
- Replace linen
- Replenish condiments and other supplies at tables and serving areas
- Clear and clean tables, trays and chairs
- Customer service oriented
Work Setting
- Restaurant
- Formal dining room
Work Location Information
- Urban area
Security and Safety
- Bondable
Own Tools/Equipment
- Uniform
Weight Handling
- Up to 9 kg (20 lbs)
Business Equipment and Computer Applications
- Point-of-sale system
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