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Front Desk Agent

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Job Order #: 5440705

NOC: 6435
Employer Name:
Quality Inn & Suites
Wage/Salary Info:
Negotiable
Posted Date:
25-May-2015
Location:
MOOSE JAW
 
# of Positions:
6
Employment Terms:
Full Time
Education:
Grade 12
Experience:
No Experience
Apply By:
24-Jun-2015
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Quality Inn & Suites
Contact Name:
Courtney Lindsay
Contact Email:
employment998@encorehotels.ca


Description

Looking to fill several ft/pt front desk positions and ft/pt night auditor positions for the new Suburban Extended Stay Hotel on Diefenbaker Drive in Moose Jaw.
Hotel Experience an asset, but not necessary. We will provide all training for all departments. This is a very unique opportunity to assist in the opening of a new hotel. We require guest service driven individuals with great attitudes to be the face of our operation.  We are not just looking for any team. We are looking for the right team!

I will be conducting interviews May 31 to June 2nd in Moose Jaw.

If you are interested, please submit your resumes and cover letters to employment998@encorehotels.ca and we will setup a time within those days for the interviews.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Specific Skills
 - Take, cancel and change room reservations
 - Store and retrieve luggage
 - Register arriving guests and assign rooms
 - Provide information on hotel facilities and services
 - Process group arrivals and departures
 - Process guests' departures, calculate charges and receive payments
 - Process telephone calls
 - Process wake-up calls
 - Perform light housekeeping and cleaning
 - Maintain occupancy statistics
 - Investigate and resolve complaints and claims
 - Balance cash and complete balance sheets, cash reports and related forms
 - Work with minimal supervision
 - Customer service oriented
 - Keyboarding
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Provide general information about points of interest in the area
 - Provide information about services available in the community
 - Follow emergency and safety procedures
Work Setting
 - Hotel
Business Equipment and Computer Applications
 - Word processing software
 - Spreadsheet software
 - Multi-line switchboard
 - Computerized bookkeeping systems
 - Computerized reservation system
 - General office equipment
 - Internet browser
 - Basic computer skills (will train)

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