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Claims Adjuster - Inside

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Job Order #: 5440254

NOC: 1233
Employer Name:
WAWANESA MUTUAL INSURANCE
Posted Date:
21-May-2015
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full Time
Experience:
1-2 Years
Apply By:
03-Jun-2015
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
WAWANESA MUTUAL INSURANCE
Contact Name:
Colleen Dudych
Contact Email:
cdudych@wawanesa.com
Employer Website:
www.wawanesa.com


Description

The Claims Adjuster is responsible for ensuring that all assigned property and liability claims are handled promptly and efficiently by telephone and written correspondence within company guidelines and practices.  The successful applicant will work with our brokers, third party adjusters, vendors and service providers to ensure superior claim service.

Key Responsibilities

Investigate and collect required claim information and documentation
Interpret policy wordings in order to determine coverage
Coordinate claim process with insureds and other involved parties
Negotiate, process and settle claims in a prompt and equitable manner
Prioritize and manage workload to maintain service standards and close ratio

Qualifications

Claims handling experience, preferably a minimum of 1 year.  Consideration may be given to candidates who possess qualifications but have less experience than preferred amount.
A passion for and demonstrated experience in customer service
Ability to multitask and prioritize tasks and responsibilities efficiently and effectively
Excellent interpersonal, oral and written communication skills
A self starter with strong planning and organization skills
Ability to work in a fast-paced, team environment
Analytical and detail oriented, with strong computer skills
University degree and enrollment in the CIP program preferred


Wawanesa provides its employees with an environment conducive to achieving their goals for personal performance and career development. Our employees are provided with highly competitive compensation packages (salaries, profit sharing, benefits and a defined benefit pension plan). The benefit package is comprehensive and far ranging. Wawanesa provides a stable and rewarding environment for its employees in todays challenging markets.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Type of Insurance Experience
 - Residential or property
 - Commercial or industrial property
 - Casualty or liability
Insurance Adjuster Specific Skills
 - Take statements
 - Prepare adjustment reports
 - Negotiate settlement of claims
 - Investigate circumstances surrounding insurance claims
 - Examine records and reports
 - Determine amount of loss or damages covered by insurance policies
 - Determine validity of claims
 - Consult with claimants, accident witnesses, doctors and others
Work Setting
 - Insurance company
Insurance Claims Examiner Specific Skills
 - Examine adjusters' reports, insurance claims and precedents to determine extent of insurance coverage
 - Review, examine, calculate and authorize insurance claims
 - Ensure settlements are made according to company practices and procedures
 - Ensure claims are valid
 - Approve insurance claims
Business Equipment and Computer Applications
 - Windows
 - Spreadsheet software
 - MS Word
 - Computer terminal

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