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Responsibilities for this position include but are not limited to:
Providing assistance to the Rebuild Project Managers.
Scheduling work orders and communicating directly with customers.
Handling incoming and outgoing calls related to all rebuild construction.
Communicating directly with internal and external trades.
Coordinating work orders for internal and external trades.
Scheduling all final cleans and walk-through inspections with clients.
General office duties which include organizing and filing.
The ideal candidate will possess:
Minimum of two years experience in an administrative position.
Excellent customer service skills and the ability to maintain a high degree of professionalism.
Strong willingness to learn and adapt to changes.
Ability to multi-task.
Proficiency in Microsoft Office.
Excellent interpersonal and communication skills, both verbal and written.
Ability to pay close attention to detail.
Excels in customer service.
Positive and professional attitude.
Able to work in stressful situations.
Able to work independently.
Able to solve operational problems.
Preference will be given to candidates that have knowledge of the construction industry.
Preference will be given to candidates that have experience handling high volumes of client calls and scheduling appointments.
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Specific Skills
- Type and proofread correspondence, forms and other documents
- Sort, process and verify applications, receipts and other documents
- Send and receive messages
- Provide general information to clients and the public
- Compile data, statistics and other information
- Receive and forward telephone or electronic enquiries
- Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
- Process incoming and outgoing mail manually or electronically
- Order supplies and maintain inventory
Area Of Specialization
- Invoices
- Correspondence
- Contracts
- Reports
- Forms and records
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
Security and Safety
- Criminal record check (abstract)
Keyboarding (Words Per Minute)
- 41 - 60 wpm
Business Equipment and Computer Applications
- Windows
- MS Word
- Excel
- Electronic mail
- General office equipment
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