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Lifestyle Consultant - The Bentley Hillsdale
Job Summary
Reporting to the Executive Director of the Retirement Residence, the Lifestyle Consultant is the sales leader on site and will lead the effort to drive sales to meet or exceed budgeted occupancy and revenue targets. The Lifestyle Consultant partners with the Executive Director to effectively promote their residence to meet sales revenue goals and occupancy.
Qualifications
- Two (2) years experience and proven success in direct sales;
- Experience in the development and execution of sales action plans;
- Strong persuasion and influencing skills;
- Must be enterprising and goal oriented;
- Must have a high degree of interpersonal skill which would enable the incumbent to deal successfully with clients, community and agency contacts;
- Flexibility in working weekend and evening hours to meet client and Residence needs;
- Computer literacy is essential;
- Valid driver's license and vehicle required;
Key Responsibilities
- Drive the development and implementation of the annual sales and marketing plan for the site, in conjunction with the Executive Director;
- Make sales calls qualifying all prospects and leading them through the sales process using consistent and creative follow-up;
- Build relationships through creative follow up with our customers to ensure that their needs are being met;
- Build local industry and community relationships to generate professional referrals;
- Execute events and on site activities that will continue to build relationships with existing and target prospects;
- Use CRM systems/Yardi to track and record all sales activities;
- Provide customer feedback and input on pricing, programs and incentives;
- Meet or exceed all defined sales standards for sales effectiveness;
- Utilize and in time master the Revera way to sell sales process and all standard sales management and communication systems.
Essential Skills
- Oral communication
- Working with others
- Job task planning and organizing
- Computer use
Transportation/Travel Information
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Type of Sales/Marketing
- General sales
Specific Skills
- Advertise sales
- Customer service oriented
- Arrange for on-site previews of goods
- Prepare or oversee preparation of sales or other contracts
- Conduct sales transactions
- Identify and solicit potential clients
- Consult with clients after sale or signed contracts
- Provide clients presentations of the benefits and uses of goods or services
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Presentation software
- General office equipment
- Electronic mail
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