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Pro Shop Attendant

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Job Order #: 5434551

NOC: 6421
Employer Name:
Canadian Tire #287 YORKTON
Posted Date:
25-Apr-2015
Location:
YORKTON
 
# of Positions:
1
Employment Terms:
Full Time
Apply By:
25-May-2015
How to Apply?:
This job is no longer taking applications

Application Information

This job is no longer taking applications and is displayed only for reference.

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Employer Name:
Canadian Tire #287 YORKTON
Contact Name:
Jennifer
Contact Phone:
306-783-9733
Contact Email:
hr.287@thetire.ca
Employer Website:
www.canadiantire.ca


Description

Customer Service:
Provides excellent customer service to all customers entering the Pro Shop by smiling, greeting customers and selling products.
Connects with customers by sharing knowledge and experience of fishing/hunting.
Builds and maintains trust and relationships with customers and the community.
Identifies and evaluates customers needs, guides customers to the location of requested items and explains technical details of merchandise.
Suggests value-added and related products to customers to ensure they go home with what they need.
Is conscious of customer safety and provides information on the laws, regulations and safety guidelines of fishing/hunting in the area.
Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
Handles multiple customers in an effective, efficient and safe manner (e.g., never brings out more than one gun at a time).

Operations
Stocks shelves
Assesses fishing/hunting market trends and the demand from the local community and suggests new products and ideas to attract and maintain customers (e.g., suggesting products specific for the species in the area).
Engages in learning activities, listens to feedback to improve their own abilities and knowledge and participates in all training as required.  
Complies with company, store and department policies. Processes warranty returns/repairs on firearms.
Uses professional language and maintains a professional appearance (uniform, hygiene, grooming and name tag) when interacting with others.
Completes other tasks, as required.

P.A.L. (Possession and Acquisition License) is required.
Solid understanding of safety regulations and fishing/hunting laws and regulations.
Must be 18 years of age to sell ammunition.
Ability to work under minimal supervision with computerized systems.
Experience in a customer service role and/or experience with a Canadian Tire Store is considered an asset.

 

Skills and Abilities

Essential Skills
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
Transportation/Travel Information
 - Own transportation
 - Public transportation is available
Specific Skills
 - Work with minimal supervision
 - Customer service oriented
 - Provide advice about merchandise
 - Suggest ways to care for goods
 - Suggestive selling
Type Of Experience
 - Salesperson/clerk
Security and Safety
 - Criminal record check (abstract)

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