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A key to success in this role is building strong relationships, having a strong customer focus, a knack for solving complex problems, and making connections (knowing who else to involve and when). To make that happen, you will possess exceptional written and verbal communication skills and thrive in a dynamic, complex technology driven environment. Within our environment, the situations you will encounter arent black and white, so you must be proficient in solving complex problems, delivering solutions, and enjoy working within the gray. Proven experience and skills in effective communication, problem solving, documentation standards, and a rigor for change management protocols and quality control are also required. Expertise is required for best practices for application use and future integrations in clinical settings. Facilitating training activities and resources will also be required for this position.
Typically, the knowledge and skills required for this position would be attained through the completion of a post-secondary education and/or Masters in Business Administration, along with several years of experience in a similar role. Healthcare Clinical experience (or Health Sector related business knowledge), Certified Business Analysis Professional Designation and ITIL Certification are considered assets. Facilitation and training experience is required.
If this role sounds like the opportunity youve been looking for to challenge yourself, make a difference in peoples lives, and showcase your abilities we would love to hear from you!
**To be considered for this role and for more information please visit our eHealth careers website at: https://govskpsc.taleo.net/careersection/52000/joblist.ftl.**