Job Order Detail

Description

The Resort at Cypress hills is currently seeking highly motivated and customer-oriented people to join our Summer 2015 team.


The Guest Services Agent is responsible to provide 100% guest satisfaction by providing efficient and friendly service and by exceeding all Resort guests expectations.  Guest Services Agents are the first point of contact for all guests, either coming in for accommodations or simply using our Food and Beverage facilities. They should be outgoing, friendly and able to deal with the public, one on one, in a professional manner.


Skills & Abilities

Strong professional communication skills, including ability to provide outstanding
customer service
Strong organizational skills
Ability to learn and communicate product knowledge to guests and employees
Ability to work in a fast paced work environment
Basic computer skills; word processing, spreadsheets and proprietary hotel
software
Decision making/ problem resolution skills
Ability to work in a team environment
Ability to be on feet for duration of shift
Ability to do shift work; some overnight shifts are required


The Resort at Cypress Hills thanks all applicants for their interest however, only candidates being considered will be contacted for an interview.