Job Order Detail

Description

The Application Support Analyst Role:  eHealth Saskatchewan is seeking a dynamic, highly motivated, results-oriented individual who will be responsible for troubleshooting and resolving technology issues and applications that have the potential to impact patient care.  This is an integral role in our chain of care, and we are looking for a troubleshooter who takes pride in strong customer service.

About the Role:  You will be responsible for assessing, monitoring, sustaining and/or optimizing the performance of large scale customized, off the shelf and custom-developed applications, interfaces and associated environments.  You will be responsible for trouble-shooting and resolving incidents, as well as maintaining system code for production eHealth Sask., Ministry of Health applications and services.

Technical know-how: The incumbent will possess a strong technical knowledge base and background, specifically; demonstrated working knowledge of web tier technologies (especially IIS, WebLogic and GlassFish), UNIX environments, Citrix/XenAPP application delivery, and real-time interfaces and relational databases including MS SQL, Oracle and DB2 will be required.  Proven experience and skills in effective communication, problem solving, documentation standards and a rigor for change management protocols and quality control are also required.

Specifically, you will have demonstrated working knowledge of: database concepts, theories and principles; requirement analysis and solution design techniques; programming concepts, techniques and languages; (C#, VB.Net, Java);service-level protocols, change management protocols, and quality control procedures; and applications: Microsoft Dynamics, SAS and SharePoint 2013.