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Ashley Furniture HomeStore is the fastest growing furniture retailer in North America.
We are currently seeking a Customer Service Representative who will assist in the administrative component of our customers in store & after sales experience for our store in Saskatoon located at 3047 Clarence Ave. This position will be for 4-12 hours a week.
Position overview:
- Ensures excellent customer relations by responding to customer needs consistent with
company standards, culture and business practices.
- Ensures efficiency and accuracy in relation to:
-customer orientation
-customer inquires (in person/on phone)
-cash and financial management
- Always keeps the customers? best interests in mind.
Qualifications:
- High school diploma
- 2 years of experience in customer service environment.
- Demonstrated working knowledge of MS Office products.
- Able to work retail hours (days, evenings, weekends and holidays).
Skills required:
- Excellent communication and interpersonal skills
- Able to handle difficult and/or intense situations diplomatically and professionally
Ashley Furniture HomeStore offers you a competitive Compensation Package, comprehensive Benefits Plan, Educational Assistance Program and excellent Employee Discounts. We provide full training and career path management to give you a solid foundation for future growth.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Finding information
- Computer use
Transportation/Travel Information
- Own transportation
- Public transportation is available
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Specific Skills
- Operate cash register
- Customer service oriented
- Process money, cheques and credit/debit card payments
- Tabulate total payment for goods or services required
- Calculate daily/shift payments received and reconcile with total sales
- Stock shelves and clean counter area
- Greet customers
- Wrap or place merchandise in bags
Work Setting
- Retail establishment
Work Conditions and Physical Capabilities
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Business Equipment
- Computer terminal
- Cash register
- Calculator
- Interac machine
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