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Thank you.
At Fountain Tire you'll have the opportunity to work with an excellent team & great customers in a clean, safe & respectful environment
Regular day shifts, with opportunity for overtime during our busy season (fall)
Comprehensive benefits including a RRSP program with company matching
Discounts on tires, parts & services at Fountain Tire
The opportunity for growth - Asst. Manager & leadership roles
Duties:
Providing service quotes & receiving customer authorization for work to be performed on vehicles, finalize sales & customer follow-up
Providing calls to customers to determine their satisfaction with the service they have received
Recommending tire services to customers; this includes describing warranties & associated costs to customers, ensuring requested product is available & suggesting alternative product if requested product is not available in an acceptable time frame.
Sharing product knowledge & technical expertise with Fountain Tire customers to build existing & new business.
Providing service quotes & receiving customer authorization for work to be performed on customer vehicles, finalizing sales & completing customer follow up.
Scheduling customer appointments for tire & mechanical service.
Recommending tire service, specialty tire service, wheel & mechanical service to customers.
Ensuring that all products are billed accurately
Completing proactive calls to customers to determine their satisfaction with the service received.
Assist in inventory management through documentation processes, monthly counts & annual inventory counts
Qualifications
High School graduate with retail experience
Reliable, motivated
Knowledge of tires, specialty tire services & mechanic services
Continuously looking to learn
Flexible, patient & calm when working in tight schedules
A good listener - able to identify customer needs
Focused on meeting goals
A good communicator
Able to work with minimal supervision
Valid DL & be able to provide drivers abstract