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Job Overview
Imagine working in a fast paced environment where you help clients do their every day banking and receiving something equally as valuable, a smile that says youve made their day easier. At CIBC, youll enjoy an exciting sales and service career thats very rewarding, where youre making a difference in our clients lives every day. So if you haven't thought about a career with CIBC, think again.
As the first person our clients see, you are the face of CIBC and as a result will be relied upon to develop a rapport with customers and provide excellent client service. CIBC offers extensive in-house training to ensure that you have a strong understanding of client needs, CIBC products and services, and the ability to process day-day banking transactions. At CIBC we offer a positive customer experience. Working as a Customer Service Representative, you will help clients achieve what matters to them.
Job Requirements
To create a positive client experience by understanding and meeting client needs quickly, professionally and accurately
Identifying new sales opportunities and making quality referrals to colleagues
The ability to work in a multi-tasking environment where a high attention to detail is required in order to balance your cash, credits and other monetary transactions
Demonstrate a strong code of ethics while adhering to and protecting client privacy
What Were Looking For
Successful candidates must exhibit CIBCs values of trust, team work, and accountability
Candidates must have previous experience handling cash in a customer service or sales oriented position
Candidates should have strong interpersonal skills and the ability to work in a fast paced team environment
Essential Skills
- Reading text
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Computer use
- Continuous learning
Work Setting
- Banking
Work Location Information
- Rural community
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
Own Tools/Equipment
- Computer