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Hostel Support Staff

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Job Order #: 5423902

NOC: 6435
Employer Name:
Canadian Hostelling Association - Prairie Region
Wage/Salary Info:
TBD
Posted Date:
06-Mar-2015
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Part Time
Length of Employment:
Permanent
Education:
GED 12 - General Educational Development
Experience:
0-6 Months
Apply By:
13-Mar-2015
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Canadian Hostelling Association - Prairie Region
Contact Name:
Meg
Contact Phone:
306-791-8161
Contact Email:
meg.hiregina@sasktel.net
Employer Website:
www.hihostels.ca


Description

Hostelling International - Prairie Region is now hiring support staff.

The ideal candidate will have experience in customer service, housekeeping, and front desk duties. Excellent customer service skills, professional telephone etiquette, great attention to detail, and the ability to work well as a team and/or individually with little supervision is required. Applicants with proficient computer skills and experience using Outlook are preferred.

This job entails front desk duties such as handling cash and credit transactions, working with online reservation systems, checking guests in and out, taking email, phone, and online reservations along with general housekeeping duties such as laundry, changing beds, and light cleaning duties. Position may include other duties as assigned.

Shift work is required and applicants must be able to work all shifts as assigned including mornings, evenings, and weekends. Please note that if you are unable to do all shifts, DO NOT apply for this position.

The position will be an average of 20 hours+ per week with hours increasing during the peak summer season from June 1 to September 30 each year. We are open all year round except between Christmas and New Year's.

The hostel in Regina is part of a larger network of Canadian hostels operating under Hostelling International-Canada. Hostelling International-Canada's mission is to help make travel affordable and practical for everyone, especially young people -- making it possible for anyone to experience different cultures, languages and landscapes, and create enriching and life-long memories and friendships. For more information on our organization please visit the website at www.hihostels.ca

Sound like something you're interested in? Then we'd love to hear from you!

Skills And Abilities
Additional Skills
- Housekeeping activities
- Administrative and office activities

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Oral communication
 - Working with others
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
 - Not required
 - Not applicable
Specific Skills
 - Take, cancel and change room reservations
 - Register arriving guests and assign rooms
 - Process group arrivals and departures
 - Process guests' departures, calculate charges and receive payments
 - Process telephone calls
 - Process wake-up calls
 - Perform light housekeeping and cleaning
 - Balance cash and complete balance sheets, cash reports and related forms
 - Work with minimal supervision
 - Customer service oriented
 - Provide general information about points of interest in the area
 - Provide information about services available in the community
 - Follow emergency and safety procedures
Work Setting
 - Hostel
 - Hospitality industry
Business Equipment and Computer Applications
 - Computerized reservation system
 - General office equipment
 - Internet browser
 - Basic computer skills (will train)

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