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telephone duties , scanning, booking appointments, office duties, telephones
Essential Skills
- Reading text
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Answer, screen and forward telephone calls
Work Setting
- Health services
Work Location Information
- Urban area
Typing (Words Per Minute)
- 0 - 40 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
Security and Safety
- Confidential security clearance
Business Equipment and Computer Applications
- Windows
- Electronic mail
- Electronic scheduler
- Database software
- General office equipment
- Internet browser
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