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The Research Officer will serve as a generalist for the Institutional Research & Analysis (IR&A) office, applying his/her knowledge and skills in a variety of research and reporting activities, in order to bring together quality, timely, value-added information, for evidence-based planning, decision-making, assessment and accountability purposes.
Reporting to the Coordinator, IR&A, Strategy Management, the Research Officer will play a larger role in the provision of business intelligence (i.e., value-added information, filterable integrated survey and statistical data sets and dashboards), as well as assisting in the management of IR&As ongoing research and reporting activities.
Key Responsibilities include:
Lead primary research (survey) activities of the Institutional Research & Analysis Office
Provide secondary research services such as environmental scans, benchmarking, etc.
Serve as a key institutional data steward, maintaining expertise regarding institutional data, data definitions and business reporting rules; undertaking data validation in legacy and reporting databases; managing data quality; documentation; and ensuring data access and delivery to clients.
Serve as official releasor for student statistics, program data and performance metrics
Advance the implementation of business analytics software to transform data into business intelligence (i.e., filterable dashboards, trends, performance metrics visualized, etc.)
Other administrative services as required to support IR&A office (i.e., procedures documentation, staff training, development of reference materials, intranet page maintenance)