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Job Overview
Imagine youve just helped a young couple with the purchase of their first home and theyve given you something equally important, a smile that says thank you for helping them take the right steps to achieve their goals and aspirations. At CIBC, youll enjoy an exciting sales and service career thats very rewarding, where youre making a difference in our clients lives every day. So if you haven't thought about a career with CIBC, think again.
Using proven sales and service skills, you will be able to provide an exceptional experience for new and walk-in clients. Your ability to understand and meet client needs will be key to your success.
Job Requirements
- This is a full time permanent opportunity
To provide an exceptional experience for new and existing clients by identifying their needs through the utilization of CIBC Financial tools
Will be required to plan business activities to meet weekly sales, service and referral targets for personal and small business clients
Will be responsible for proactively initiating phone calls to book appointments with clients to discuss their needs and to offer financial solutions
Accountable for accurately capturing and validating clients personal and financial information, ensuring all documentation is completed in accordance with CIBC policies and procedures
Act as Branch Manager during his/her absence
Demonstrate a strong code of ethics while adhering to and protecting client privacy
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Decision making
- Finding information
- Computer use
Specific Skills
- Customer service oriented
- Promote sales to existing clients
- Conduct sales transactions
Work Conditions and Physical Capabilities
- Fast-paced environment
- Attention to detail
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