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With over 180 stores in Canada, Laura Canada is a leading national women's fashion retailer, and we have a career for you!
We're currently looking for ambitious and dynamic individuals who have a passion for fashion and who are customer services oriented, to fill sales associate part time and full time position in our Laura store.
Role Summary_________________________________________________
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships with customers.
Critical Functions_______________________________________________
1. Customer Service
Provides exemplary customer service by following the Laura Canada service standards.
Drives sales by assessing the unique needs of customers and adding on in accordance with the Laura Canada service standards.
Demonstrates strong wardrobing skills by assessing the unique needs of customers, and keeping current on product knowledge, new arrivals, location of merchandise and fashion trends.
Adheres to the Stylists skills expectations.
Effectively develops customer relationships using Laura Canadas Clientele Development tools.
Promotes the website, store CRM, any loyalty program and marketing initiatives in place.
Executes all P.O.S. (Point of Sale) procedures accurately and efficiently (i.e. special orders, no sales, refunds, direct ship, etc.), as required.
Requirements__________________________________________________
Minimum of 2 years of retail experience required.
Experience in a retail environment preferred
Excellent communication and interpersonal skills
Conducts oneself in a professional manner.
Open to feedback and implements change in a timely manner.
Demonstrates initiative on an ongoing basis.
Positive attitude and confident
Passion to keep learning, growing and adapting
English and/or French as required
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Computer use
- Continuous learning
Work Setting
- Retail
Art or Fashion Design Experience
- Women's fashions