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Plan, organize, direct, control and evaluate daily operations; Determine type of services to be offered; Implement operational procedures; Balance cash and complete balance sheets, cash reports, reconciliation and related forms; Control inventory; Monitor revenues and modify procedures and prices; Respond to customer complaints; Ensure health and safety regulations are followed; Negotiate arrangements with suppliers for food and other supplies; Negotiate with clients for catering or use of facilities; Develop, implement and analyze budgets; Participate in marketing plans and implementation; Enforce provincial/territorial liquor legislation and regulations; Set staff work schedules and monitor staff performance; Recruit and hire staff; Train staff; Conduct performance reviews; Supervise staff; Cost products and services; Customer service oriented