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Wanuskewin Heritage Park is accepting applications for temporary full time Interpretive Guides from May through August reporting to the Visitor Services Manager. The position will include the following accountabilities:
Contributes to a welcoming environment for all Wanuskewin visitors and guests with a focus on service excellence
Ensures park visitors are informed and equipped with information about trail routes, programs, regulations, and issues or concerns related to health and safety.
Accurately track all visitors into the park POS/database
Provides support around all client service tasks and initiatives.
Participates in the development of non-personal interpretive products such as brochures, newsletters and exhibits
Recommends and actively supports the development and implementation of all programming including demonstrations, workshops, interpretation of Plains Indian Culture, natural history and ecological features, exhibits, displays and artifacts.
Research heritage presentation topics and themes; identify audience requirements
Determine and apply a variety of heritage presentation and interpretation techniques in the development of meaningful, captivating and enjoyable presentations, non-personal interpretive products and demonstrations
Participates in the delivery of programming through interpretation, storytelling, dancing, drumming and singing both on-site and off
Adapts presentations to meet specific audience requirements.
Collaborates across the organization to ensure quality client oriented services are provided that meet the overall organizational direction.
Ensure safety compliance internally and externally with visitors and guests and adherence to WHP policy and procedures
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Additional Skills
- Operate computer systems
- Operate audio-visual equipment
Specific Interpretation / Guiding Skills
- Handle complaints
- Follow guidelines for protecting artifacts or sites
- Deliver and evaluate programs
Establishment / Work Setting Experience
- National museum
- Interpretive centre
- Heritage/historical site
- First nations museum
- Cultural centre
Area of Technical Specialization
- Interpretation/guiding
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