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Customer Service Representative

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Job Order #: 5417431

NOC: 1433
Employer Name:
Speedy Cash
Posted Date:
30-Jan-2015
Location:
PRINCE ALBERT
 
# of Positions:
1
Employment Terms:
Full Time
Education:
Grade 12
Experience:
0-6 Months
Apply By:
13-Feb-2015
How to Apply?:
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Employer Name:
Speedy Cash
Contact Name:
Cheyenne Chaboyer
Contact Email:
CChaboyer@scash.ca
Employer Website:
www.speedycash.ca


Description

Prince Albert
Full Time Customer Service Representative

Company Overview
With our head office in Kamloops, BC and operations across Canada, Speedy Cash has been in business since 1998 and is a major player in the convenience financial services industry. We have seen very strong growth in 2014 and have plans for rapid growth in 2015 and beyond. We are building a dynamic team of business professionals and can provide the right candidate with significant opportunities for career growth and job satisfaction.

We offer our people a fun, energized environment where we support each other, as a team, to create a rewarding workplace and deliver amazing customer service.

Job Description
Our Customer Service Representatives are responsible for the providing a high level of service to our customers in a wide range of services that we offer. They are responsible for the day to day operations in the branch and report to the Branch Manager.

Responsibilities
o Greet customers, identify their financial needs
o Answer incoming calls in a professional and courteous manner
o Provide information about services and policies to customers
o Take and process loan applications
o Grant and process loans
o Cash Cheques
o Make outbound collection calls on outstanding files
o Know how to open and close the branch

Qualifications
o Experience in a customer service environment
o Excellent communication and problem-solving
skills
o Completion of high school diploma
o Strength as a team player and an ability to work independently
o Collections experience would be considered an asset

Skills
o Building customer relationships
o Attention to detail and problem solving
o Self-motivation and direction
o Aptitude for selling products
o Strong cash handling ability

Wage
o Salary commensurate with experience

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