Job Order Detail

Description

SALES MANAGEMENT
Maximizes sales growth in the services area in the store; including cash, copy and technology services.
Takes opportunities to identify and grow new business opportunities and prospects.
Supports an environment of risk taking and innovation to drive sales.
Actively engages in the business planning process to achieve business results.
Sets strategies, sales goals and targets for their departments and communicates to associates. Ensures team understands connection between store financial success and bonus programs.
Responsible for the score card results in their departments.
Leverages and develops the sales capabilities of associates by using current selling techniques and company programs.
Leads, promotes and coaches selling and cultivates an inspired selling culture with associates.
Models, promotes and holds others accountable for customer service excellence in the Services departments.
Takes ownership for the customer service resolution process in their departments.