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Key Responsibilities
Provides support to the SRO and RO team by ensuring their understanding of the election process, their preparedness for conducting an election event, their preparedness for recruiting election workers and their preparedness for the conduct of training of election workers.
Provides ongoing liaison between the SRO and RO team and Head Office, providing assistance with routine electoral operations, implementation of critical election processes and responding directly to queries or escalating complex and sensitive issues to the Director for resolution.
Supports field staff through knowledge and experience with the on-line Elections Management System (ESPREE) with respect to daily duties and electoral information.
Oversee financial activities and payroll documentation in the field, ensuring adherence to policy and process and bringing forward exception items to the attention of the Director of Operations.
Participates in the accumulation and documentation of elections operations experience to ensure lessons learned and historical changes in elections processes are appropriately documented for future reference and decision-making.
Skills and Abilities
Secondary school graduation supplemented by demonstrated experience in a role requiring ongoing communication/liaison with clients, stakeholders or field staff as well as the interpretation and application of policy or legislation. An equivalent combination of education and experience would be considered.
Strong verbal and written communication skills
Well-developed interpersonal skills and the ability to establish and maintain strong and effective working relationships with field staff
Attention to detail, demonstrated ability to plan and organize work priorities, ability to learn processes quickly
Computer skills