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Responsibilities:
An Installation and Servicing Technician to
perform installation, troubleshooting, repair, and
inspection functions on our products and is
recognized as having significant expertise in the
fields of electronic security and customer
service. The successful candidate will be
expected to effectively perform technical
requirements while delivering exceptional customer
service.
Complete worksite safety assessments and take
appropriate actions to minimize risk of injury.
Address customer concerns regarding operation of
our security systems.
Install, service, troubleshoot, repair, and
inspect our products and equipment at customer
sites.
Interpret diagrams and technical manuals as
necessary.
Maintain proficiency in the use of personal
computers and software applications including our
internal proprietary programs.
Possess basic understanding of Local Area Network
(LAN) configuration, connection and operation.
Provide security system training to users as
needed.
Ensure assigned vehicle is maintained in
accordance with required schedule.
Ensure vehicle inventory is replenished and
maintained in accordance with Company standards.
Basic Qualifications:
Minimum - High school diploma
Minimum 3 years experience installing, inspecting
and/ or servicing electronic security systems
Possess valid driver's license and maintain
acceptable driving record
Bonus Criteria
Excellent Customer Service and Communication
skills
DSC, Honeywell, Axis or Kantech proficiency an
asset
Mechanical aptitude and ability to effectively
use test equipment, hand and power tools
Physical ability to stand, squat, kneel, bend,
crawl, climb, sit, climb a ladder and lift up to
40 lbs (occasionally overhead)
Ideal candidate will possess electronics related
diploma / certification from a recognized post
secondary institution
Specific Skills
- Install, Maintain And Repair Electronic Equipment
- Inspect And Test Electronic Equipment And Assemblies