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The Saturday receptionist is responsible for answering all incoming calls in a professional manner and directing calls quickly and accurately. Greeting customers in the showroom. Keeping the showroom and Customer Lounge area neat & tidy. Completing a variety of office tasks such as word processing, copying, updating spreadsheets, generally assisting customers and staff as needed.
Essential Skills
- Oral communication
- Working with others
- Finding information
- Computer use
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Typing (Words Per Minute)
- 0 - 40 wpm
Security and Safety
- Basic security clearance
Business Equipment and Computer Applications
- Windows
- Word processing software
- Switchboard 1-25 lines
- Spreadsheet software
- Database software
- General office equipment
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