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Title: Housekeeping Manager
Reports To: General Manager
Summary:
The Housekeeping Manager will be responsible for the supervision and control of cleaning and servicing for all bedrooms, function and public rooms in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. The effective management of subordinate housekeeping employees will be paramount to the success of this position. Leadership, problem-solving, and decisiveness are critical for success in this role.
Core Competencies:
Customer Focus
Communication
Energy & Stress
Team Work
Quality Orientation
Problem Solving
Accountability and Dependability
Operating Equipment
Ethics and Integrity
Requirements:
High School Diploma, G.E.D. or equivalent experience required
Minimum 5 years of housekeeping related work experience required
Minimum 2 years in a supervisory role required
Able to effectively communicate both verbally and in writing
Proven Supervisory skills
Computer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail required
High level of sound and independent judgment, reasoning, and discretion
Strong morals and ethics, along with a commitment to staff privacy
Working Conditions
May be exposed to waste, infectious waste, diseases, conditions, etc. that are consistent with hotel housekeeping
Manual dexterity required to use desktop computer and peripherals
Overtime as required
Must be able to lift, push, pull, and move a minimum of 25 pounds