Job Order Detail

Description

What will you do as a Client Care Associate at Western?

You will support the branch by providing excellent customer service and directing inquiries appropriately. You will be managing the organization and flow of work through the branch and will have the opportunity to work towards a general insurance license.

Liaise between customers and external insurance companies
Accept and reconcile customer payments
Ensure accurate data entry of all customer information, invoicing, and coverage selection
Support team members when needed with other administrative tasks
Adhere to company processes to provide consistent and accurate documentation and correspondence
Self-development through industry involvement, training, and other courses