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Host/Hostess - Days & Evenings

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Job Order #: 5410881

NOC: 6451
Employer Name:
Delta Hotel
Posted Date:
03-Feb-2015
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Part Time
Length of Employment:
Permanent.
Education:
Grade 12
Experience:
0-6 Months
Apply By:
15-Feb-2015
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Delta Hotel
Employer Address:
 
405 20TH ST E
SASKATOON,SK
CANADA
S7K6X6
Contact Name:
Tony Spehar - HR Mgr
Contact Fax:
665-5531
Contact Email:
sb33hrcareers@silverbirchhotels.com


Description

Reporting to the Aroma Manager, the Host/Hostess will be responsible for guest satisfaction by ensuring Guests are courteously greeted & seated in the Restaurant, and assist with In-Room Dining Services.

Duties & Responsibilities:
Ensures customer satisfaction by courteously greeting customers and promptly escorting them to their seats
Presents menus, suggests beverages and/or daily specials
Exhibits knowledge of all items on the menu and wine list
Assists servers as required
Demonstrates knowledge of hotel, in-house facilities and local information to respond to customer questions
Processes customer restaurant bills promptly and accurately
Checks the overall condition of the dining room, insuring its readiness for customers
Assists with In-Room Dining
Other duties as assigned.

Preferred Education & Qualifications:
Three to six months experience within a full service hotel property or restaurant is preferred.
Strong organizational skills  demonstrated ability to proactively prioritize needs.  
Understand technical aspects of POS System.
Able to maintain high standards of productivity, efficiency and safety.
Follow safety & security rules and procedures.

Working Conditions:
Hotel Restaurant working conditions.
Standing, moving, bending.
Ability to lift up to 25 pounds.
Various shifts: days, evenings, weekdays & weekends.

 

Skills and Abilities

Essential Skills
 - Problem solving
 - Decision making
 - Computer use
Work Setting
 - Restaurant
Administrative and Supervisory Experience
 - Balance and deposit cash
Host/Hostess Specific Skills
 - Set tables and assist with removal of tableware
 - Resolve customers' complaints
 - Receive customers' reservations and assign tables
 - Receive payments from customers
 - Provide general information on community services
 - Greet and seat customers
 - Attend to customers with special needs
 - Attend to seating arrangements for large groups
 - Assist food and beverage servers when required
 - Answer customers' questions regarding menu items and preparation methods

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