Job Order Detail

Description

The License Issuer 1 is responsible for performing specialized clerical work at the semi-technical level involving various aspects of the Auto Fund Division functions relating to inquiries and the issuing and correction of licensing products including all related processes and procedures.

The following list of duties is not all inclusive or applicable to all assignments. Exact needs will depend on the department and location where this position resides.

-Determines class or permit type, calculates applicable fees and refunds, and corrects motor vehicle licensing products
-Answers routine inquiries and provides information to issuers, the public and employees
-Performs vehicle registrations, issues permits, temporary insurance cards, assigns PIC #, renews driver licenses and other types of Auto Fund transactions for customers
-Processes motor vehicle licensing products
-Negotiate repayment of receivables owed by customers
-Answers inquiries related to the Automobile
-Accident Insurance Act, the Highway Traffic Act, the Vehicle Administration Act and other related Acts and their regulations
-Answers inquiries and provides technical assistance and information relating to the services, products and programs offered by SGI
-Auto Fund and/or explains license issuing procedures, legislation and regulations to the public
-Inputs data and/or makes inquiries using computer system(s)
-Gathers necessary data and information to answer inquiries from internal and/or external persons
-Verifies accuracy of completed licensing and/or permit forms
-Prepares and/or maintains problem logs using manual and/or automated systems