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Chertodd Holdings Ltd. o/a Tim Hortons is currently looking for four(4) Food Service Supervisors.
Location: 496 Marquis Road Prince Albert.
Terms of Employment: Permanent, Full-Time, Part-Time, Shift, Weekend, Day, Night & Evening
Wage: $13:00/hr + Benefits
Start Date: ASAP
Experience: 1-2 Years
Education: Some High School
Job Description:
Leads by example to demonstrate that the customer is top priority and reinforces positive behaviors with employees
Responds to customers in a friendly manner with an appropriate sense of urgency
Responds to customer service complaints in a timely manner, resolving problems and turning negative situations into positive situations
Upon request, conducts regular store walk-through's
Leads by example and demonstrates the importance of treating every employee and customer with respect
Reacts immediately to issues requiring attention during the shift
Provides ongoing, specific direction to employees
Encourages excitement and a fun work environment while motivating employees to meet goals
Reports to Store Owner and/or Manager on employee performance (positive or negative)
Assists in ensuring optimal employee coverage at all times and fills in as required for various areas during busy periods to maintain optimal customer service levels
Displays knowledge of and works in compliance with Tim Hortons operating, food safety, security, health and safety, and employment standards and applicable legislation
Ensures that all product and packaging is properly merchandised and stocked
Responsible for shift cash procedures
Supervises employees to ensure primary and secondary duties are completed
Ensures all store policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)