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FINANCIAL SERVICE REPRESENTATIVE
As a Financial Service Representative, you will:
*Provide excellent customer service and ensure high presentation standards for the branch
*Conduct collections calls for all past due accounts
*Communicate loan agreements and terms and conditions to customers
*Assist customers with the completion of credit applications
*Contact references for all applicants and enter all data into our computer tracking system
*Administer wire money transfers and promote and sell our pre-paid credit card
*Organize and maintain records, as well as copying and faxing loan documents as required
What you need to work with us:
*At least 1 year of prior experience in credit or collections and/or the pay day or consumer loan industry is preferred
*Excellent oral and written communication skills
*Strong organizational, time management, and computer skills
*Ability to work autonomously, multi-task, and set priorities
*Secondary School Diploma is required
*Successful candidates must pass a credit and criminal background check to be considered for this position
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Work Setting
- Financial services
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