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Information Systems Helpdesk Technician

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Job Order #: 5405238

NOC: 2171
Employer Name:
MORRIS EQUIPMENT LTD.
Wage/Salary Info:
To Be Determined
Posted Date:
25-Nov-2014
Location:
YORKTON
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Apply By:
09-Dec-2014
How to Apply?:
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Employer Name:
MORRIS EQUIPMENT LTD.
Contact Email:
hr@morris-industries.com
Employer Website:
http://www.morris-industries.com/about/careers/


Description

Morris Industries is a worldwide manufacturer and distributor of air seeding, tillage and hay hauling equipment.  

We are currently seeking to fill a permanent full-time IS Helpdesk Technician position to join our manufacturing plant in Yorkton, SK.

Under the direction of the Saskatoon-based Information Systems Manager, the successful candidate will assist with administration and internal support of the Companys PCs, printers, servers, phone systems, mobile devices and related equipment.  

Specific responsibilities include the following:
    Troubleshoot and resolve end user hardware, software and operating systems related problems
    Troubleshoot and resolve basic network and server access problems for end users
    Monitor and respond quickly and effectively to requests received through the IS Helpdesk
    Utilize and maintain the helpdesk tracking software
    Maintain documentation of network and the departments internal procedures
    Assist with onboarding of new users
    Install, test and configure new workstations, peripheral equipment and software
    Assist with tracking all computer hardware, software and software licenses
    Perform timely workstation hardware and software upgrades and repairs as required
    Establish and maintain contact with vendors for support and problem resolution in accordance with vendor maintenance agreements

Completion of a computer-related technical course from an accredited institution and will a minimum of 2 years of experience working with computer technology in a business environment is preferred.

Come join our team!

We Offer:
    Competitive Compensation
    Company-matched pension plan
    Health & Dental Benefits
    Life Insurance
    Short & Long Term Disability Insurance
    $250 Health Spending Account
    Employee Family and Assistance Plan
    MyCare Health Benefit Option
    Paid Sick Time

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