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Morris Industries is a worldwide manufacturer and distributor of air seeding, tillage and hay hauling equipment.
We are currently seeking to fill a permanent full-time IS Helpdesk Technician position to join our manufacturing plant in Yorkton, SK.
Under the direction of the Saskatoon-based Information Systems Manager, the successful candidate will assist with administration and internal support of the Companys PCs, printers, servers, phone systems, mobile devices and related equipment.
Specific responsibilities include the following:
Troubleshoot and resolve end user hardware, software and operating systems related problems
Troubleshoot and resolve basic network and server access problems for end users
Monitor and respond quickly and effectively to requests received through the IS Helpdesk
Utilize and maintain the helpdesk tracking software
Maintain documentation of network and the departments internal procedures
Assist with onboarding of new users
Install, test and configure new workstations, peripheral equipment and software
Assist with tracking all computer hardware, software and software licenses
Perform timely workstation hardware and software upgrades and repairs as required
Establish and maintain contact with vendors for support and problem resolution in accordance with vendor maintenance agreements
Completion of a computer-related technical course from an accredited institution and will a minimum of 2 years of experience working with computer technology in a business environment is preferred.
Come join our team!
We Offer:
Competitive Compensation
Company-matched pension plan
Health & Dental Benefits
Life Insurance
Short & Long Term Disability Insurance
$250 Health Spending Account
Employee Family and Assistance Plan
MyCare Health Benefit Option
Paid Sick Time