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Desktop Support Analyst

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Job Order #: 5404986

NOC: 2171
Employer Name:
Modis Canada
Posted Date:
24-Nov-2014
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent Full-time
Education:
University Bachelor's Degree
Experience:
3-5 Years
Apply By:
15-Dec-2014
How to Apply?:
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Employer Name:
Modis Canada
Employer Address:
 
1844 SCARTH ST
REGINA,SK
CANADA
S4P 2G3
Contact Name:
Shruthi Srirangaraju
Contact Phone:
306-757-3119
Contact Email:
Shruthi.Srirangaraju@Modis.com
Employer Website:
ModisCanada.com


Description

Our Regina, Saskatchewan based client is looking for a Desktop Support Analyst for a Permanent Full-time role in Regina.

Your primary responsibility will be Desktop Support. Responsibilities will include:
    Configuration/reconfiguration of hardware, including workstations and printers
    Analyze and resolve end-user hardware, software and connectivity issues
    Create and update accurate and consistent records of all calls
    Monitor progress on problem resolution and advise users on status of issue
    Supporting Corporate policies procedures and best practices pertinent to Window Servers
    Performing system backups/recoveries
    Monitor progress on problem resolution and advise users on status of issue
    Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to our internal clients

Qualifications:

    As the ideal candidate, you are an MCSA/MCSE and have a post-secondary Information Technology diploma
    You possess a minimum of 3 years on the front line as a Desktop Support Analyst and have proven competence with Windows server 2003/2008, and Windows 7, MS Office Suite, Anti Virus software and protection procedures, and HP printers
    Experience with supporting advanced users of AutoCAD and Adobe products will be considered a definite asset
    Your expertise also includes a solid knowledge of PC hardware and the ability to set up, configure, and rebuild workstations

What Modis can Offer?
Fantastic Salary & Great Work Life Balance!!!

***Please note: Modis will connect up with suitable consultants***

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