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Now hiring for: Sales Associates- Tool Rental, Kitchen and Bath and Cashiers
Position Responsibilities:
Actively seek out and offers a friendly greeting to customers in his/her designated department and throughout the store.
Asking open ended questions about customers projects in order to determine their needs and level of expertise. Be enthusiastic with the customer, when necessary, handle several customers at once
Thanking customers for shopping at The Home Depot
Answering questions about merchandise according to the customers level of expertise
Escorting customers to appropriate merchandise, regardless of department
Describing features and benefits of merchandise
Explaining the steps needed to complete projects and the products needed
Turning over customer to Sales Specialist when needed
Resolving customer complaints or involves the appropriate manager to ensure customer satisfaction
Executing daily stock maintenance: all products are signed, displayed, lit and clean
Doing light shelf facing maintenance outside of store power hours
Assisting with minor resets and cross merchandising as necessary (including wing stacks, chip clips, displays and ads)
Ensuring that aisle end caps and counter promotions are clean, presentable
Experience/Knowledge Required:
Ability to work a flexible schedule including evenings and weekends
Excellent communication skills and customer service skills
Excellent decision making ability and problem solving skills
External Career Fair - Alberta Works Office, 5124-50 Street, Lloydminster AB, Wed, Nov 19, 2014 from 9a-12pm.
Essential Skills
- Oral communication
- Problem solving
- Decision making
- Finding information
Specific Skills
- Customer service oriented
Work Setting
- Hardware store
Product Experience/Knowledge
- Power tools
- Lumber and plywood
- Furniture and house furnishings
- Building materials (other than lumber)
- Appliances
- Home electronics
- Flooring