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Thank you.
Duties include greeting customers, answering and
routing all incoming calls, sorting mail, preparing
correspondence, filing, payable and receivable data
entry, and general support activities.
Essential Skills
- Writing
- Oral communication
- Working with others
- Computer use
Additional Skills
- Data entry
Specific Skills
- Send invoices
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Private sector
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Business Equipment and Computer Applications
- Windows
- Word processing software
- Switchboard 1-25 lines
- Spreadsheet software
- Electronic mail
- General office equipment
- Accounting software
- Internet browser
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