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FREIGHT TEAM ASSOCIATE
Position Purpose:
Freight Team Associates are responsible for stocking merchandise onto shelves to achieve 100% in stock, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition some Freight Team Associates as designated by the Assistant Store Manager (ASM), operate reach trucks and order pickers to bring down merchandise safely from the overhead bays to the sales floor. A successful Freight Team Associate must have a high level of work commitment, work well with others and be capable of learning and following procedures.
Position Responsibilities:
Stocking merchandise onto shelves to achieve 100% in stock
Using appropriate safety procedures when organizing merchandise
Merchandising new items as directed
Building end caps and promotions
Maintaining aisle cleanliness and shoppability so that merchandise is accessible, customers are able to move through the aisles easily and merchandise is presented in a visually appealing manner
Maintaining safe and organized overheads (e.g., striping overheads)
Communicating with other Freight Team members and Inventory Management
Associates (IMAs) to ensure all product is stocked in the proper place
Communicating in-stock level of merchandise with Fulfillment Team
Packing-out and packing-down merchandise as directed
Moving freight safely from designated staging areas to overheads or bringing merchandise
safely down from overheads using the appropriate equipment as necessary
Experience/Knowledge Required:
Excellent communication skills and customer service skills
Excellent decision making ability and problem solving skills
Essential Skills
- Oral communication
- Working with others
- Problem solving
Transportation/Travel Information
- Own transportation
Specific Skills
- Stock shelves and display areas
- Keep stock clean and in order
- Unpack products received by store and count, weigh or sort items
- Order picking
Work Setting
- Hardware store
Work Conditions and Physical Capabilities
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Bending, crouching, kneeling
Weight Handling
- Up to 23 kg (50 lbs)