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The Sales Associate position is fast-paced, involving constant interaction with customers explaining product benefits and fulfilling customer needs.
Major Tasks and Responsibilities
-Meet, greet and thank customers and provide friendly, informed service to them
-Guide customers to location of products
-Suggest value-added and related products by actively listening to the customers needs
-Stock shelves and merchandise display areas using modules and pugs as a guideline
-Keep stock clean, faced and orderly
-Maintain inventory accuracy & identify and report low stock level
-Keep informed of promotions & in-store deals
-Maintain a professional appearance (uniform, hygiene, grooming and name tag)
-Follow company, store and department policies
-Participate in meetings and all training, as required
-Complete other tasks as required
Major Requirements and Competencies
-Ability to provide professional customer service at all times, including situations of conflicts
-Ability to provide support and assistance to co-workers
-Ability to work in a team environment to achieve common goals
-Ability to maintain composure and work effectively in a fast-paced environment
-Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
-Demonstrate a desire to take on more responsibilities
-Ability to adapt to a changing environment
-Approachability
-Punctuality
-Effective written and oral communication skills
-Basic math skills
-Possess adequate computer skills
Essential Skills
- Reading text
- Oral communication
- Working with others
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
- Public transportation is available
Specific Skills
- Work with minimal supervision
- Customer service oriented
- Provide advice about merchandise
- Suggestive selling
Type Of Experience
- Salesperson/clerk
Product Experience/Knowledge
- Furniture and house furnishings
- China and silverware
- Appliances
- Home electronics