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Duties and responsibilities:
Reporting to the Regional Executive Assistant, the Office Clerk is responsible for reception duties at Regina Branch. These duties include:
- Operation of the multi-line switchboard, directing calls and customers to appropriate departments, and providing information for general inquiries.
- Processing incoming and outgoing mail, and preparing bills of lading for interoffice mail and packages to be sent by couriers.
- Providing information to general public about other programs, services, etc. available in the community.
Qualifications:
- Office Administration Certificate.
- 1 - 2 years of experience in an Administrative / Reception / Clerk role.
- Keyboarding and knowledge of Microsoft Office including Word and Outlook.
- Knowledge and ability to use office machines such as a switchboard, photocopier, fax, and scanner.
- Proven ability to express and formulate ideas and information in a clear and concise manner.
- Interpersonal skills with a degree of professionalism in working with others.
- Excellent customer service skills, with an emphasis on customer care.
- Experience in working with people with disabilities.
The final candidates are required to provide satisfactory criminal and vulnerable sector record checks.