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Employer Service Representative
Temporary to May 12, 2015
Regina Head Office
As the Employer Service Representative, you will provide customer service to employers and other stakeholders regarding new accounts, payroll completion and adjustments, and business closures and amalgamations. You will also determine eligibility and appropriate classification for new employers and will process annual Employer Payroll Statements, which generate revenue for the WCB.
Qualifications:
Successful completion of a one year Certificate in Administration (a completed degree in any discipline would be considered to meet the qualifications). The post-secondary education will be supplemented with two years of successful experience demonstrating the following skill sets:
o Strong customer service orientation
o Excellent oral and written communication skills
o Good organizational skills and problem solving ability
o Ability to work in a team environment
o Strong computer skills and knowledge of Windows applications
o Confirmed Reliability Status (Security Clearance) from Canada Revenue Agency