Job Order Detail

Description

Are you a natural problem solver with a passion
for technology? Do you strive to use your
technical skills to connect customers with the
right solutions and create amazing customer
experiences? Jump.ca, Saskatchewans largest
SaskTel Authorized Dealer is currently seeking a
Wireless Phone Repair Technician in Regina.

Reporting to the RMA & Warranty Manager, the
Wireless Phone Repair Technician will use their
technical skills to diagnosis, test and repair all
cell phones, smartphones and tablets.

You possess strong communications skills and have
an ability to explain technical information in
everyday terms. You must  be a team player with
excellent problem solving ability, be highly
organized, and are able to set priorities. Meeting
deadlines is critical as is knowledge of
electronics repair.

Responsibilities include, but are not exclusive
to:

-    Creating amazing experiences for customers
-    Assisting customers with repair inquiries,
repair quotes and explanation of options
-    Perform troubleshooting, problem
diagnosis, repair and testing for a variety of
cellphones, smartphones and tablets including
Android, Apple, Blackberry, Samsung, HTC, LG, etc.  
-    Managing parts inventory

Repair services include but are not limited to:
-    Replace cracked screens
-    Restore liquid damaged devices
-    Factory restore
-    Battery replacements
-    Charging port repair/replacement
-    Changing device housings
-    Speaker replacement
-    LCD/Digitizer Replacement
-    Inventory and inventory management
-    Administrative duties