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Seasonal Customer Experience Representative (CER
As a CER, you deliver inspirational customer care throughout the Indigo store.
Whats The Job?
Adding joy to our customers lives and finding new, meaningful ways to improve the customer experience
Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about
Sharing your passion for Indigos unique assortment of books and life-enriching products, and generating excitement about new products, promotions and programs
Connecting with communities by leading and supporting Indigo events with the highest degree of professionalism
Contributing to Indigos amazing team spirit
Using merchandising standards to create a visually appealing, stimulating store
Your Experience
Previous employment in retail or the services sector
Have worked in sales or merchandising
Knowledge of Indigo product lines and offerings is an asset
Essential Skills
- Oral communication
- Working with others
Specific Skills
- Answer inquiries and provide information to customers
Work Setting
- Retail and wholesale distribution center
Work Conditions and Physical Capabilities
- Attention to detail
- Standing for extended periods