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Competition #38-T-TS-2014-KS
Closing Date: November 7th, 2014 @ 4:00PM
Term End Date - November 20, 2015
Reporting to the Manager, Process & Change Management, this position is responsible for the following:
- Researches, plans and implements specific initiatives to improve business unit efficiency, and provides consultation and advice to business unit people and specific project managers regarding initiatives in ISC
- Facilitates the definition and, if necessary, the planning of initiatives
- Leads and facilitates change management planning, and process management and mapping meetings with project teams, committees, managers and staff
- Analyzes key corporate processes to determine if there are opportunities for continuous improvement, in conjunction with stakeholders and process owners
- Participates in the process of establishing validated key performance indicators, and service standards (metrics) for the core products and services
- Benchmarks process and document practices, and performs root cause analysis on business processes to identify gaps and improvements
- As required, actively participates in, and facilitates the development of the end-to-end process mapping of ISCs key processes
To view the complete job posting, including a full description of the core responsibilities, position requirements and key competencies please visit our website.
ISC is committed to a diverse workforce and encourages applicants from all designated equity groups to self identify.