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Thank you.
-Greet patients when they enter the office
-Setting up the clinic before opening
-Set up and take down for each appointment with specificity in a timely manner
-Sterilization procedures
-Transcription of notes
-Catering to the needs and worries of the patients with the knowledge base and empathy
-Interacting & handling communication between patients, family members, insurance companies, dentists and their dental team, and other denturists
-Preparing claims and handling payments from patients
-Executing recalls & scheduling appointments
-Monitor new patient & inactive patient reports
-Obtain accurate patient information
-Office Cleaning (part of a team)
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Health services
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Bondable
Business Equipment and Computer Applications
- Windows
- Word processing software
- Electronic mail
- Electronic scheduler
- General office equipment
- Internet browser
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