Job Order Detail

Description

Saskatchewan Blue Cross,is currently recruiting for a Group Service Representative in our Saskatoon Office.

Reporting to the Director of Sales, the successful candidate will be responsible for providing support to the Sales Representatives in their pursuit of new business opportunities & retention of existing business, as well as performing sales & service related functions & for providing admin support.  

DUTIES & RESPONSIBILITIES
-Act as a liaison with brokers,plan administrators & departments within SBC
-Respond to broker/consultant questions,group administrator inquiries & customer service issues including assisting with account enrollments, revisions, renewals & cancellations
-Educate new & existing clients on administrative procedures,interpret & explain plans & coverage
-Prepare reports including sales quotations, proposals & renewals
-Upon renewal, reviews contracts & recommends revisions and product enhancements
-Prepare service & sales presentations
-Develop & participate in new product training & information updates
-Perform on-site as well as telephone service calls
-Represent SBC on departmental committees & at trade show events

QUALIFICATIONS & SKILLS
-Bachelors Degree in a related field (preference will be given to business or sales & marketing) & 2 years of related experience or equivalent combination of training & experience
-Preference will be given to those with experience in the insurance industry
-Service orientated with a strong work ethic & responsive to our customer & company values
-Ability to manage multiple competing priorities & frequent deadlines
-Strong computer skills with proficiency in Microsoft Office products
-Strong relationship building skills coupled with excellent customer service aptitude
-Willing to enroll & complete life licensing requirements & related industry training
-Willing to travel and work flexible hours