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Hotel Front Desk Agent

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Job Order #: 5395327

NOC: 6435
Employer Name:
Manitou Springs Resort and Mineral Spa
Wage/Salary Info:
$14.00 hour
Posted Date:
13-Feb-2015
Location:
MANITOU BEACH
 
# of Positions:
3
Employment Terms:
Full/Part Time
Experience:
0-6 Months
Apply By:
31-Mar-2015
How to Apply?:
This job is no longer taking applications

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Employer Name:
Manitou Springs Resort and Mineral Spa
Employer Address:
 
PO BOX 610
WATROUS,SK
CANADA
S0K4T0
Contact Fax:
306-946-3622
Contact Email:
dhmanitousprings@sasktel.net
Employer Website:
manitousprings@sasktel.net


Description

Main Duties

Register Guests on Arrival and provide information
about the hotel and its services
Handle phone inquiries in the hotel and via phone
and emails
Assign rooms to guests while monitoring inventory
of rooms
Take reservations for potential guests and make
recommendations
Help guests with checkout while making sure their
stay was excellent.


Requirements

Speak and type English fluently
Experience is an asset but we are willing to train
Handle multiple telephone inquiries and putting
calls in queue and transferring
Polite and courteous on the phone
Ability to use MS office and send emails
Must be patient with guest inquires and issues

 

Skills and Abilities

Essential Skills
 - Document use
 - Computer use
Work Setting
 - Resort
 - Hotel
Business Equipment and Computer Applications
 - Basic computer skills (will train)

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