Job Order Detail

Description

Rogers Retail is seeking Retail Customer Representatives who are enthusiastic about delivering a differentiated Sales & Service experience within the retail industry at our Lawson Heights Mall location. They should be somebody who is passionate about delivering great service to our customers, has a proven track record for driving sales and thrives in a fast paced, highly competitive sales environment. If you are driven, motivated, enjoy face to face customer interaction, provide above and beyond service and crave the opportunity to make a difference we want you to represent Rogers!

This is a part time position

Responsibilities:



Build and establish customer relationships
Build customer relationships by providing prompt and exceptional sales and after-sales service
Work with customers to understand their needs and recommend the best solutions
Own the resolution of customer issues and resolve with urgency and good judgment
Keep apprised and be knowledgeable of Rogers products, services, promotions and policies and the telecommunications industry
Act as a Rogers ambassador by professionally representing the organization in accordance with the value standards




Qualifications:



Self-confident, enthusiastic and friendly
Thrive in a fast paced environment
Performance oriented
Have previous experience delivering customer service
Previous retail experience is an asset
Motivated and enthusiastic team contributor