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Canada Cartage Regina is seeking candidates for the position of Dispatcher.
Duties and Responsibilities
coordinate the daily supply of driving staff and equipment
ensure the effective utilization of driving staff and equipment
effective communication with and observation of driving staff, recommend appropriate solutions to day-to-day concerns
Direct and support driving staff to ensure employee and customer satisfaction
Ensure all dedicated contract positions are covered on a daily basis
Provide resources and information to drivers to assist them in performing their jobs
Manage and direct all incoming inquiries through the dispatch telephone lines
To represent the company in a positive and professional manner
Qualifications
LTL background an asset
Prior dispatch experience is required.
Must be able to work in a fast paced environment and possess excellent problem solving skills
Proficient in Windows Outlook, Microsoft excel
Proven experience handling multiple priorities
Must be willing to work flexible schedules
Knowledge in A1 transportation system considered an asset
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Additional Skills
- Perform general office duties
- Monitor personnel workloads and locations
- Provide customer service
Work Setting
- Transportation
Type of service experience
- Trucking
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Security and Safety
- Basic security clearance
Dispatcher Specific Skills
- Process and transmit information and instructions
- Operate computer-aided communications and dispatching equipment
- Dispatch personnel according to schedules and work orders
- Knowledge of highway trucking and associated rules and regulations
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic Mail
- Mapping and data visualization software (GIS)
- General office equipment
- Internet browser
- Dispatch management service software
- Monitoring and tracking software
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