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Presently we are seeking to fill the following position for our Saskatoon office.
ORDER DESK ASSISTANT / WAREHOUSE WORKER
KEY RESPONSIBILITIES
Provide exceptional customer service by active listening and taking ownership of issues
Handle inbound and outbound calls using specific interaction guidelines and maintaining a high level of accuracy
Administrative duties such as providing reports, filing, etc.
Responsible for accurate and complete data/order entry
Assemble customer orders from stock
Assists Delivery Drivers in picking, labelling, and loading orders onto delivery trucks
Sorts and places batteries or items on racks, shelves or in bins according to predetermined sequence such as size, type, style, or product code
Utilizes battery charging area to charge or test new and returned product.
Conveys materials and items from receiving or stock areas to storage or to other designated warehouse areas
Maintain a clean and safe work environment
On occasion may be required to assist with deliveries and pickup up scrap batteries from various customer locations
SKILLS & KNOWLEDGE
Experience working with a sense of urgency to meet customer requests
Attention to detail and accuracy
Superior organization, multi-tasking and prioritizing skills
Exceptional telephone manner and verbal and written communication skills
Minimum 1-2 years in picking, packing, shipping, and general warehouse duties
Forklift Operator Certification or experience is a must.
Must be able to frequently lift and/or move boxes up to 40 lbs, regularly lift and/or move up to 60 lbs. and occasionally lift and/or move up to 100 lbs.
Good communication skills (listening to follow instructions, conveying information to colleagues and to supervisor/manager)
Clean drivers record, a drivers abstract will be request
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Job task planning and organizing
- Finding information
- Computer use
Credentials (certificates, licences, memberships, courses, etc.)
- WHMIS Certificate
- Forklift Operator Certification
Additional Skills
- Customer service skills
- Build pallets
- Ship orders
Specific Skills
- Wrap goods
- Stack goods
- Pick orders and stock
- Operate a variety of equipment to load, unload and move materials and products
- Handle dangerous goods and hazardous products
- Load, unload and move products and materials by hand or with basic material handling equipment
- Make labels and attach to goods
- Pack and unpack goods
- Sort goods
- Maintain and organize inventory
Work Setting
- Warehouse
- Retail and wholesale distribution centre
- Manufacturing plant
Work Conditions and Physical Capabilities
- Handling heavy loads
- Physically demanding
- Attention to detail
- Bending, crouching, kneeling
Weight Handling
- Up to 45 kg (100 lbs)