Job Order Detail

Description

ICO Bathroom Luxury
We are a family based company specialising in the manufacture and supply of bathroom products and infloor heating systems through plumbing and flooring dealers in North America. As a leading brand of luxury towel warmers in Canada, our vision is to increase our market throughout North America. We are driven by our passion to be the best in this product category. Founded in 2005, we have experienced steady growth since our beginnings through expanding our product offering and geographical coverage and plan to continue this growth pattern over the next 5 years. Our products can be viewed on our website at www.icocanada.com. We work as a team in a busy environment where individuals with commitment, talent and determination thrive and are rewarded well.
You will need to be an organized hard-working individual who enjoys working in an active environment, embracing the culture of continuous improvement. Your challenges will include being punctual and reliable, yet flexible to new systems and procedures, arriving at the office each morning with positive drive and a proactive approach. You will be able to cope with increasing workload, yet prioritize and manage your time to achieve maximum results. You should enjoy relating to customers and have an inspiring trustworthy manner to care for their needs.
A strong understanding of Microsoft Word, Outlook and Excel is important. You will be willing to learn to operate our SAP Business One ERP system.
Your responsibilities will include:
? Inside Sales Support
? Order Processing
? Customer Service
? Dealer Support Duties
? Telephone Answering
? Accounts Receivable
? Goods Returns