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Elk Ridge Resort invites applications for the position of Spa Manager.
Reporting to the Director of Operations, the Spa Manager will be responsible for all aspects of managing the Salacia Spa at Elk Ridge Resort.
Accountabilities will include:
Managing a high performing team of estheticians, and registered massage therapists
Exceed guest expectations by creating Spa service and product experiences of the highest quality, consistency and creativity
Manage inventory of all spa products and items
Be committed to lead by example and build an energized team of service oriented professionals by hiring, training and motivating the Spa services team
Contribute to the overall success of Elk Ridge Resort through strong leadership skills, business acumen, a passion for service excellence and a commitment to creating an exceptional guest experience
Creating and managing an operating budget
Be responsible for rules, regulations and procedures for the Spa operation and ensure employees comply
Supervise the purchase, storage and rotation of all retail and Spa related items
Ensure compliance to health ministry regulations and policies
Ensure proper maintenance of spa equipment
Ensure proper control of costs, labour and quality of service for guests
Recruitment, training and development of Spa staff.
Position requirements:
2-3 years of experience in Spa management and services
Effective written and oral communication and problem-solving skills
Ability to train, coach, mentor and inspire staff members
Strong leadership, communication (written & verbal), and problem solving skills.
Must be available to work weekends and statutory holidays.
Energetic, outgoing, people-oriented, self-motivated
Relocation to Elk Ridge Resort or the surrounding area
Visit our website at www.elkridgeresort.com for more information on Elk Ridge Resort. To apply, please send cover letter, resume and references to careers@elkridgresort.com.